Disclaimer
Your use of the material contained on this web site is at your sole risk. Any information and data is provided on an as is basis and excludes any warranties which may be excluded by law. Sogni D’Oro reserves to itself the right to change any of the material on this web site at any time.
Limitation of Liability
In relation to the purchase of any products or services through this website, then to the extent permitted by law:
Sogni D’Oro will not be liable for any incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings;
Sogni D’Oro’s direct liability in relation to the purchase of any product or service purchased through this web site is limited to the lesser of:
the replacement of any product purchased; or the purchase price paid by you to Sogni D’Oro for the product or service. In relation to any use of the website, then to the extent permitted by law (except as set out in the paragraph above) Sogni D’Oro will not be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from your access to, or use of, or inability to use this web site and the content (including trading with any third parties you come into contact with as a result of using this site), whether based on warranty, contract, tort, negligence or any other legal theory, and whether or not Sogni D’Oro knows of the possibility of such damage. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with this paragraph but allows a limitation of a certain maximum extent then our liability is limited to that extent.
Refunds
Change of mind refunds –
Due to the personal nature of bedding products and hygiene requirements, we cannot offer a refund on any bedding items that have been delivered. This includes sheets, pillows and pillow cases, mattresses and other bedding. Please choose carefully.
Other Returns
If a product is faulty, not fit for purpose or is different to the item pictured on the website, we are happy to refund, repair or replace the item at our discretion.
Consumer Guarantees Act
Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
When returning a product, you will be asked for information that is relevant to your return, or to satisfy legislative requirements. If you do not provide this information, then we may be unable to process your return.
